Proudly Canadian

Privacy Policy

Privacy Policy

Effective Date: February 13th, 2025

1. Introduction

Welcome to ProShipper. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect

When you interact with ProShipper, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses, payment details, and business-related information.
  • Account Information: Username, password, and preferences if you create an account.
  • Transaction Data: Order history, payment records, and fulfillment details.

 

Technical Data: IP address, browser type, operating system, and usage details when you visit our website.

3. How We Use Your Information

We use your information to:

  • Provide and manage our fulfillment, storage, and ProAdvisor services.
  • Process transactions and send updates related to your shipments or inquiries.
  • Improve our website, customer service, and overall user experience.
  • Communicate promotions, updates, and other relevant business information.
  • Comply with legal obligations and prevent fraudulent activities.

4. Data Protection and Security

ProShipper employs industry-standard security measures to protect your data. While we take reasonable steps to secure your personal information, no online transmission is 100% secure. We encourage you to take precautions to protect your information as well.

5. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party logistics partners, payment processors, and technology providers who assist in delivering our services.
  • Legal and Compliance Obligations: When required by law or to protect our rights and business interests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage cookie preferences in your browser settings

7. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Request limitations on data processing in certain circumstances.

 

To exercise these rights, please contact us at support@proshipper.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

ProShipper

410 Finley Ave,
Ajax, ON L1S 2E3
support@proshipper.com
(289) 277- 7979