This Canadian home décor brand specializes in handcrafted marble products, each piece uniquely shaped by natural veining and color variation. The brand sells across Amazon, Etsy, eBay, and other marketplaces, with Amazon driving the majority of volume. As demand increased, the brand required a fulfillment partner who could manage daily replenishment into Amazon while maintaining gentle handling standards for fragile natural stone products.
Challenge
The brand ships inventory directly from its manufacturing facility overseas. Once it arrives in Canada, each unit must be:
- Inspected to ensure it meets quality expectations
- Labeled and packaged according to Amazon FBA compliance standards
- Prepared and dispatched quickly to ensure continuous stock availability
Because marble naturally varies in color and pattern, quality control and handling consistency were critical.
Additionally, the brand needed to reduce FBA prep costs while improving speed and maintaining listing performance.
The challenge was not only operational, it was about protecting product integrity while scaling.
Our Solution
ProShipper implemented a daily FBA preparation workflow tailored specifically for delicate, natural stone products.
This includes:
- Receiving & Verification: Inventory is checked in and matched to SKUs and batch details.
- Unit-Level QC: Each item is inspected to ensure natural variation aligns with expected product characteristics.
- FNSKU Labeling & Compliance Prep: Every unit receives the correct Amazon barcode and is packed in fragile-safe protective material.
- Shipment Creation in Seller Central: Cartons are labeled, palletized when needed, and dispatched same-day to Amazon Fulfillment Centers.
This ensures the brand remains in stock, avoiding ranking drops and unnecessary listing downtime.
Results
| Outcome | Result |
| Turnaround Speed | Same-day FBA Dispatch |
| FBA Prep Cost Efficiency | Lower and more predictable per-unit cost compared to previous 3PL and Amazon prep fees |
| Sell-Through Stability | Consistent inventory flow led to steady marketplace performance |
The brand can now scale confidently, knowing inventory is being handled correctly, prepared accurately, and moving to Amazon without delays.
Conclusion
Through specialized fragile handling protocols and continuous daily FBA replenishment, ProShipper supports this natural stone brand’s growth across marketplaces, ensuring the product’s craftsmanship remains protected, while fulfillment stays fast, compliant, and cost-efficient.